Privacy Policy

This Privacy Policy describes how gremorivano collects, uses, and protects personal information when you use our consultation services or interact with our website. We are committed to safeguarding your privacy and complying with Australian privacy legislation.

Information We Collect

We collect various types of information to provide and improve our consultation services. The categories of information we gather include:

• Personal identification information including name, email address, phone number, and postal address when you contact us or engage our services.
• Financial information you voluntarily share during consultations, including expense details, income information, and budgeting goals necessary for providing guidance.
• Technical data such as IP address, browser type, device information, and website usage patterns collected through cookies and similar technologies.
• Communication records including emails, consultation notes, and other correspondence related to our services and your engagement with our practice.

How We Use Information

We use collected information exclusively for legitimate business purposes related to providing consultation services and improving our operations. Specific uses include:

• Delivering personalized zero-based budgeting consultations and values-alignment guidance tailored to your specific financial situation and goals.
• Communicating with you regarding appointments, consultation progress, service updates, and responding to your inquiries or support requests.
• Improving our consultation methodologies, website functionality, and service delivery based on aggregated usage patterns and feedback.
• Complying with legal obligations, maintaining accurate records, and protecting our legitimate business interests and rights under applicable law.

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on the following legal grounds:

We rely primarily on consent and contract performance as legal bases for processing. When you engage our services, we process information necessary for delivering consultations. We also process data based on legitimate interests in improving services and communicating effectively with clients, always balanced against your privacy rights.

Information Sharing

We maintain strict confidentiality regarding your personal and financial information. We do not sell your data to third parties. Limited sharing occurs only in these circumstances:

• Service providers who assist with business operations such as website hosting, email services, or scheduling systems, bound by confidentiality agreements and processing data only as instructed.
• Legal authorities when required by law, court order, or legal process, or when necessary to protect our rights, property, or safety.
• Professional advisors including legal counsel or auditors who require access to information for providing professional services, subject to confidentiality obligations.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, encryption for sensitive transmissions, access controls limiting who can view information, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information.

Your Privacy Rights

Under Australian privacy legislation, you have specific rights regarding your personal information. These rights include:

• Access: You can request confirmation of what personal information we hold about you and obtain copies of that information, subject to certain limitations.
• Correction: You may request correction of inaccurate or incomplete personal information we maintain about you, and we will make reasonable efforts to update records.
• Deletion: In certain circumstances, you can request deletion of your personal information, though we may need to retain some data for legal compliance.
• Objection: You can object to certain processing activities or withdraw consent where we rely on consent as the legal basis for processing your information.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance functionality and analyze usage patterns. These technologies collect information about how you interact with our site. You can control cookie preferences through browser settings, though disabling certain cookies may limit website functionality. For detailed information about our cookie practices, please review our separate Cookie Policy.

View Cookie Policy View Cookie Policy

Privacy Questions

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below:

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will update the last revised date and may provide additional notice through email or website notification. We encourage you to review this policy regularly to stay informed about how we protect your information.